#Install messaging how to

Please make sure to swap out the query param in the script url with the widget ID which can be found on settings page. If however, your site has a different performance profile or perhaps you would like to take control of when the widget is loaded you can use the snippet below. Its default behavior is to wait until your page has completely finished loading before downloading the widget and placing it on your page. The snippet is designed to be a backwards compatible defer.

#Install messaging how to

You can now toggle between active and inactive on the top of your Omnichannel Widget configuration page to either display (active) or hide (inactive) the widget.Īnd that’s it! 🎉 Now you know how to install the Omnichannel Widget on your website. Theres so much you can do with your messages, like mute conversations or assign special message tones for certain contacts. Repeat the process on each page you want the widget to show up.ĭeploy your changes and tada! 🎉 The Omnichannel Widget is now live on your website. Paste the full Javascript code snippet as the last line before the closing tag. Here’s how to embed the Javascript code snippet on your website:

The Omnichannel Widget Javascript API can be accessed through: We’ve prepopulated all your configurations and workspace data so all you need to do is copy-to-clipboard and embed this in your website code. Your unique Javascript code snippet will then be displayed in a modal. To collect your unique Javascript code snippet, click Add widget to your website on the top-right of your screen above the widget preview. Once you’re happy with your custom Omnichannel Widget configuration, it’s time to install the Omnichannel Widget code snippet on your website. Step 1įirst things first, install Live Chat as an Inbox Channel and configure the Omnichannel Widget to make it your own. In this guide, you'll learn how to install the Omnichannel Widget on your website.

The Omnichannel Widget enables you to communicate with your teams on your homepage, in your app, on live chat or any messaging service - WhatsApp, Messenger, WeChat, SMS, and more.